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People want to feel in control. Patterns offer repeatability and predictability, two things that also influence whether software is 'usable' or not. In fact, patterns are generally useful because as you point out, we all look for patterns.

What an important contribution to engagement -- to improve employees sense of control! The pay for performance process was inspired by that idea, and can become so much more effective if patterns are illustrated by communications and supported by practices.

Thanks for the reminder, Laura.

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