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Great post, Derek. I would add that although talking to your employees is critical right now, action is also in order to combat skepticism. For example, ask people what they want to work on or are interested in learning and giving them opportunities to take on new roles and responsibilities. Helping employees make career strides within the same company, or giving them new challenges, will help keep them interested in their work and demonstrate the positive intent behind the words.

Important point, Laura. Words with action are meaningless and empty.

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