« Weighing In On Wal-Mart | Main | Money Talks, but Lack of Appreciation Makes People Walk »



Feed You can follow this conversation by subscribing to the comment feed for this post.

I think employee focus groups are huge. You can learn a ton from those focus groups on pure body language and knee-jerk reactions alone that you can't gauge on a survey alone. A great way to improve communication

I agree. I think they are immensely powerful for listening, learning, understanding -- and getting the bugs out of a "corporate" program that will be mediocre without employee insight.

And, you know, I just realized that I didn't remind everyone to thank focus group participants for giving of their ideas and their time.

Thanks, Drew!

The comments to this entry are closed.