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Essentially, reinforcements for vital priorities should occur more frequently than once a year. Cash and fringe benefits are awkward communications media. Those reward elements are also totally inappropriate for universal highly public celebration, difficult to apply with a specific focus and relatively useless for timely immediate feedback and reinforcement applications.

I have one more: Unlike other types of rewards, recognition doesn't six levels of approvals!

Couldn't agree more, Jim. Thanks for adding the validation.

And Laura - that is critical. One client of ours completely eliminated all approvals - even on recognition associated with rewards with a high value. Why? They didn't want to slow down the positive feedback process.

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