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03/05/2012

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Agree Chuck. Can say the same for "best practices". It depends . . .

Surveys are observations rather than prescriptive recommendations. At least, that's what they SHOULD be, for the intelligent user who wishes context for their most appropriate choice of options. It helps to know what others are doing, so you can either catch up or speed ahead to join that top percentile of best-practice pioneers rather than the median/average SSDD folks stuck at the indifferently performing middle range "common" practice level. Without external references, you operate in ignorance of other options and won't know where you stand.

If everyone followed the average, rates wouldn't change except to move closer to the average and you could use the exact same survey for decades. The existence of leaders and laggards and those who take the path less trod make comparative reality different every time you look at it. Surveys are simply tools that don't imply direction. Using a compass doesn't always require going North.

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