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05/04/2012

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Excellent observation, Chuck. Perhaps a parallel scenario might be an airline protesting that their most important metric should not be On-Time Performance but instead the gross amount of JP4 aviation fuel consumed... the more the better. Those who misunderstand the mission of a transport airline to be "to expend as much fuel as possible" would have problems comprehending the importance of serving their passengers efficiently.

Just as jet fuel expenses are simply a cost of doing business for airlines, so compensation is the fuel for employees everywhere. In both situations, expending the same amount more efficiently is far more important than volume increase rates. Spending the same bucks for improved performance results is a better outcome than arbitrary relative cost increase metrics would indicate.

My favorite pet peeve has to be manager who likes to pay everyone the same because then they don't have to explain pay raise decisions. Some don't get that treating everyone the same does not equal to treating them fairly.

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