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10/11/2013

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You are quite correct, Ann, that the greatest barrier to success in most enterprises is task interference. Organizational obstacles that are accepted as part of the operating system exist at most employers. I agree that many incentive programs are created just to increase the positive rewards for those who most effectively overcome those built-in obstacles. But enhancing the positive balance of consequences still leaves those barriers and hurdles in place, while cleaning up the internal systems would both release the full productivity blocked by those obstacles and cost less too. Smooth-operating well-designed operations rarely require the extra focus and expense of incentive pay.

Using extra rewards to overcome hurdles is like adding horsepower to push through the stuck brakes on your car. Fix the brakes and you'll go faster with better gas mileage.

Jim:

Love the car brakes analogy - makes the point better than I could. Thanks!

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