« The Business Case for Employee Recognition and Rewards | Main | Our Nearsighted Friends and Us »



Feed You can follow this conversation by subscribing to the comment feed for this post.

Great post Chris. The same is true (in my opinion) of extremely creative people who are motivated by the thrill of discovery and by creating break-through products/services.
I disagree with those who say that money is always the primary motivator. Thank goodness!

Thanks, Chris, for three LOL moments while reading your insightful story.

Quite right, on all points, according to the leading behavioral psychologists. Intrinsic rewards received from generous benevolence and social fellowship motives are extinguished by external rewards that reclassify the transaction into a commercial exchange: people will do things for free (change a tire, fill a sandbag, etc.) that they would refuse to do for a wage. How you are rewarded shapes the way your motivations are satisfied. It's a context thing.

Hmmm, I had to go looking for the three comedic departures - from the otherwise seriousness of this topical posting. They would be made all the funnier, if only they weren't true.

I briefly mulled over the idea of weaving in the concepts of market norms versus social norms, but figured they were already in evidence implicitly - and Jim was nice enough to reinforce the point by his reference to them.

Chris, Another excellent post.

I think that your experience - and that of the video "narrator" add further empirical evidence to Dan Pink's observations in "Drive." The part that I shake my head at is that these are not really new or arcane concepts - they seem to be well documented across time, geography, and industry. Yet, they seem to be utterly foreign to so many managers, executives, and even Human Capital practioners!

The comments to this entry are closed.