Editor's Note: In this Classic post, Jim Brennan takes a close look at the talents and tactics of the expert raise-getter. Do the Serious Seven that Jim notes still reign today -- or are you seeing new and different approaches and arguments? Take a moment to share your own experience.
Reasons cited to support a request for a raise usually include the Serious Seven:
1.merit
2.scope
3.competition
4.peers
5.irreplaceability
6.COL
7.offer
The really proficient raise-getter shoots all seven at you in a concentrated stream of information, typically right after you have complemented them on a really good work result. “Since I personally perform my expanded unique job so much better than the competitive market norm that exceeds my pay and don’t make as much as my poorer-performing less-experienced co-workers even though I have more in-grade seniority and have no backup, at a time when I’m struggling to buy a house and put my kids through college while constantly rejecting all these attractive offers of higher pay from recruiters, don’t you agree that I deserve a big raise?”
The person who hits you with all those without hardly pausing to draw a breath knows what they are doing. Pretty hard to simultaneously deflect all those shots when you’re not well prepared with a stock quick answer.
Did personal performance output results exceed reasonable expectations? Were original job duties expanded enough to warrant extra compensation? Do competitors really pay more for the same work? Is the hybrid position so unique you can’t pin down its value? Are the co-workers paid in any way that can be construed as so inequitable as to support a demand for parity due to superior merit, seniority or experience? After cutbacks and staff reductions, can you afford to lose someone who straddles diverse tasks? Has the worker actually experienced a loss in purchasing power or an increase in lifestyle costs so that their income no longer covers their reasonable family expenses? Is it possible that you could lose them to a headhunter dangling other job opportunities (always a fatter title for more money)?
If a shiver goes down your neck, they may have succeeded in persuading you that if they walk, you may never be able to find another suitable replacement of their unique quality in one person at such a bargain price.
Even if every single one of those conditions doesn’t apply, you still have to admire the clever approach.
What other major classes of justifications have you encountered? After recalling the Big Five standard excuses from The Day, I realized that modern times have added two more: scope of work and irreplaceability are relatively new reasons, in my experience. So I offer a “Serious Seven.” But I still doubt that I have a comprehensive list of every rationale that exists.
What is missing?
E. James (Jim) Brennan is an independent compensation advisor with extensive total rewards experience, specializing in job evaluation, market pricing and pay budget distribution. He worked in every phase of corporate HR, consulted throughout North America and served as Senior Associate of pay survey software publisher ERI . A prolific writer (author of the Performance Management Workbook) and speaker, Jim gave expert witness testimony in many reasonable executive compensation cases both for and against the Internal Revenue Service and also serves on the Advisory Board of the Compensation and Benefits Review.
I've always considered cost of living a personal choice. Granted prices of essential goods and services tend to rise, but to agree that one is deserving of a raise due to changes in personal lifestyle seems to contradict what I am trained to do: pay for the duties of the job and any additional value the employee's skill set brings.
Posted by: wernst | 05/06/2016 at 10:19 AM
Right, wernst. If increases in family lifestyle costs affect wages and salaries, it will show up in the pay surveys. Follow the competitive labor market surveys and you also follow the "local living cost" pattern, insofar as it is relevant to labor costs. Personal choices control the spending budgets based on available cash from all family members, savings and credit draws. Wish I could work for some fool who would pay me according to my spending preferences!
Posted by: E. James (Jim) Brennan | 05/06/2016 at 11:58 AM
I suspect Jim already has a variation of this on one of his "lists" somewhere, but I always got a laugh out of a sage old phrase my dad liked to verbalize:
He used to say that he wished he could hire people for what HE thought they were worth - and sell them for what THEY thought they were worth.
Probably a subliminal driver that predisposed me to go into the area of compensation (thanks alot, dad).
Posted by: Chris Dobyns | 05/06/2016 at 04:06 PM
Wise man, your pop.
Believe Elliott Jaques was the guy found that felt-fair pay perception sensitivity ran 90% to 120%. Any wage or salary below 90% of what you feel is fair results in behavioral change on the job. Any wage of salary above 120% of what you feel is fair is the upper trigger point. The thinking is pretty obvious, and the trend to overvalue yourself has been confirmed by behavioral economists like Dan Ariely, too.
Posted by: E. James (Jim) Brennan | 05/06/2016 at 04:16 PM
My wife just had a baby. My house is being foreclosed on.
Posted by: Don | 05/07/2016 at 02:49 PM
Don: Wouldn't those "need" excuses be covered by #6, Cost of Living? They actually are more compelling than "I want to buy a bigger house," but I still just consider those examples of the "I want more money to spend on things" argument.
Should "I want it" be a separate category of rationales for a raise? It doesn't offer any justification to support the request beyond simple self-interest.
Posted by: E. James (Jim) Brennan | 05/08/2016 at 12:30 AM
A funnier variation on some of the above would have been, my house is having a baby and my wife is being foreclosed on. Plus, I think it's more emotionally evocative.
And finally, once again timing is everything - especially since I spotted this over the weekend: http://dilbert.com/strip/2016-05-07
Pretty sure this was torn from somewhere on the Brennan List.
Posted by: Chris Dobyns | 05/09/2016 at 09:01 AM
Ha! All but the last panel with the great punch line that I accidentally evoked in another blog yesterday, Chris, saying "You only deserve what you earn for yourself." But re your variation: obviously, you have been working too hard again.
Posted by: E. James (Jim) Brennan | 05/09/2016 at 11:48 AM