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LOL ... sign of the times: When I read the sentence, "Several people recommended AI and I decided to give it a try ...," I read AI as Artificial Intelligence!

That is too funny! I completely missed that. And probably anyone who knows me read that sentence and thought "well, thank goodness - she could certainly use some AI..."

Reinforce success rather than investing more in failure. That is both a military maxim and a rule of human performance behavior.

Organizations are human enterprises. Always build on strengths and don't obsess about weaknesses. No one excelled by correcting their imperfections. Focus on positives to drive desired achievements.

Thanks Jim - very well said!

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